Monthly Provider & Revenue Cycle Brief

OUR POSITION: You take care of your patients. We take care of your revenue cycle

Operational and educational guidance only. Coverage, coding and reimbursement requirements vary by payer, plan, contract, state and patient benefit.

Executive Alert — What Practices Should Focus on This Month

September 2026 is increasingly a documentation, provider-response and payer-compliance month. AM Med
Solutions manages credentialing, contracting, payer enrollment follow-up, coding review, claim submission
and related revenue-cycle functions for our clients. Many payer and Medicaid requirements, however, still
depend on timely participation from the practice and provider.

• Respond quickly to AM Med requests for signatures, attestations, ownership information, licenses,
service-location confirmations, banking information, CAQH confirmations or other enrollment
documents.
• Document diagnoses with the greatest clinical specificity supported by the patient’s actual condition.
• Document pediatric preventive services, vaccine counseling and separately managed problems
clearly.
• Support behavioral-health, longitudinal-care and SDOH documentation when clinically appropriate.
• Provide requested clinical records or clarification promptly when AM Med is handling an authorization,
reconsideration, appeal or payer review.

Credentialing & Contracting

What AM Med handles
AM Med Solutions manages credentialing, recredentialing, payer enrollment, contracting, payer follow-up and
revalidation tracking for participating clients. Our team monitors applications, communicates with payers,
tracks deadlines and works through payer-specific requirements.
What we need from the practice
Payers frequently require actions that only the provider or practice owner can complete. These may include
electronic signatures, attestations, CAQH confirmations, ownership disclosures, updated licenses,
malpractice documents, banking information, W-9 updates, service-location confirmations, background
information, state enrollment forms, portal verification or direct responses to payer inquiries.
TIME-SENSITIVE: When AM Med sends a credentialing or contracting request, please respond
as quickly as possible. A pending application may be delayed, closed or terminated if required
provider information is not received within the payer’s deadline.

Pediatrics — September Priorities

Immunization counseling documentation
AAP highlighted 2026 CPT codes 90482–90484 for qualifying immunization counseling when a recommended
vaccine is not administered on the same date. Providers should document the vaccine discussed,
recommendation made, why it was not administered, counseling provided and time spent when required. AM
Med will handle billing and payer-specific review. These are payable codes and should be utilized.
2026–2027 influenza season
During preventive visits, documentation should clearly support the child-health examination and
immunization services. Providers should document the vaccine administered, counseling performed, relevant
safety discussion and any refusal or deferral. AM Med will determine appropriate diagnosis sequencing and
billing based on the record and payer requirements.
Well-child visits with an additional problem
When a separate medically necessary problem is evaluated during a preventive visit, clearly distinguish the
additional work: complaint or condition, relevant history, findings, assessment, medical decision-making and
treatment plan. AM Med will determine appropriate billing based on the documentation.

ICD-10 Specificity — Provider Documentation Is the Key

When clinically applicable, providers should document laterality; acute versus chronic status; severity;
controlled versus uncontrolled status; complications; exact anatomical location; associated manifestations;
recurrence; episode of care; and relevant disease stage.

• Asthma: severity or classification, persistent versus intermittent status, current symptoms, control,
exacerbation, medication use, response and treatment-plan changes.
• Otitis media: right, left or bilateral; acute or chronic; recurrent when appropriate; suppurative versus
nonsuppurative when known; and associated findings.
• Behavioral health: current symptoms, severity, functional and school/family impact, medication
response, adverse effects, screening results, treatment changes and follow-up plan.
• Injuries: exact anatomical location, laterality, type of injury, encounter status when applicable and
relevant circumstances.

Medical Necessity — What the Provider Should Document

Payers increasingly evaluate whether the medical record supports the service. The chart should clearly
answer:
• What is wrong with the patient, and how severe is it?
• What changed since the previous visit?
• What did the examination, screening or testing show?
• What treatment has already been attempted, and how did the patient respond?
• Why is today’s treatment, test or procedure medically necessary?
• What is the follow-up plan?
AM Med will handle coding, payer edits, submission and follow-up. Our ability to defend the claim depends
heavily on the medical record.

CareSource and Other Payers

CareSource and other payers continue to use sophisticated diagnosis, procedure and medical-necessity
edits. Providers should try and get the most accurate ICD codes. The provider’s role is to make sure the chart
supports the diagnosis, severity, treatment and medical necessity. If AM Med requests clinical clarification or
records for a reconsideration or appeal, please respond quickly because payer deadlines may be short.

G2211 — Provider Documentation

Providers should document when they serve as the continuing focal point for the patient’s healthcare or
provide ongoing care for a serious or complex condition. The chart should demonstrate the longitudinal
relationship; simply stating “G2211 applicable” is not sufficient.

Collaborative Care Management (CoCM)

CoCM remains an important opportunity, particularly in pediatrics and primary care, for conditions such as
ADHD, anxiety, depression, behavioral concerns, sleep problems and school-related difficulties. AM Med can
assist with payer requirements and reimbursement review, but the clinical program must exist. Providers
should document the behavioral-health condition, treatment goals, care-plan updates, progress, medication
management when applicable and clinical follow-up.

Social Determinants of Health (SDOH)

When social factors materially affect health or treatment, document the actual issue and its effect on care—
not merely “SDOH reviewed.” Relevant factors may include food insecurity, transportation barriers, housing
instability, financial hardship, school issues, family circumstances and social-environment concerns. AM Med
will handle appropriate coding and payer review.

Provider Changes — Notify AM Med Before They Occur

Please notify AM Med before, whenever possible, if the practice is hiring or terminating a billable provider;
opening or closing a location; changing an address, ownership or tax ID; adding a specialty; changing hospital
affiliations; or changing banking information. Some payer enrollments and contracts take weeks or months,
and early notice helps protect reimbursement.

State-by-State Provider Watch

NY

We manage Medicaid enrollment and revalidation tracking. Practices must promptly supply signatures,
ownership information, service-location updates, NPI confirmations, portal verification and supporting
documents.

NJ

When families report coverage changes or present a new insurance card, front-office staff should update the
record and provide the information to AM Med promptly.

PA

Maintain accurate patient demographics and forward updated member IDs or managed-care plan changes to
AM Med as Medicaid eligibility changes approach.

OH

Document sufficient clinical specificity. Respond quickly when AM Med requests records or clarification for
CareSource or another payer’s reconsideration or appeal.

IL

Illinois Medicaid revalidation is proceeding in rolling monthly groups through the IMPACT system. HFS sends
notices approximately 90 and 30 days before the provider’s deadline. AM Med will manage revalidation
tracking and submission, but providers and practices must promptly complete requested signatures,
attestations, ownership disclosures, Okta or portal-verification steps and information updates. Missing the
deadline can terminate enrollment, stop payment and create a non-retroactive enrollment gap. Practices
should also promptly provide documentation requested for managed-care claim or prior-authorization
disputes.

MD

Maryland Medicaid is transitioning from ePREP to MPRIME. Treat AM Med requests for signatures, attestations,
ownership confirmation, portal verification and supporting documents as time-sensitive.

NC

Notify AM Med immediately of address, service-location, ownership, employment, taxonomy, licensure or
hospital-affiliation changes as reverification and pediatric specialty-plan requirements evolve

SC

South Carolina has implemented more frequent Medicaid revalidation for certain providers. Supply requested
documents promptly and clearly identify the appropriate ordering or referring provider in orders and referrals.

GA

Maintain complete diagnosis and medical-necessity documentation and respond quickly to AM Med requests
for records needed for payer review or appeal.

FL

Notify AM Med immediately about provider additions/departures, new locations, address or ownership
changes, new specialties and hospital-privilege changes.

TX

Complete MFA, portal verification, signatures or identity-confirmation steps promptly when AM Med advises
that direct provider participation is required.

OK

The SoonerSelect credentialing transition continues through December 31, 2026. Promptly provide signatures,
contracts, ownership records, licenses, attestations, CAQH updates and Medicaid information.

CA

Notify AM Med of changes to address, phone, specialty, languages, accessibility information, service locations
or acceptance of new patients.

AK

Notify AM Med promptly of licensure, service-location, employment, ownership, contact-information or
enrollment-status changes.

Telemedicine, Modifiers & Remote-Care Coding Alert

Telemedicine coding continues to change, but practices should distinguish established 2026 requirements
from proposed 2027 policies. AM Med will manage payer-specific coding and claim submission. Providers
should document the communication method, participants, clinical service, medical necessity, consent when
required and time when the reported service is time-based.

Telemedicine modifiers currently in use

  • Modifier 95: Synchronous telemedicine furnished through real-time interactive audio and video.
  • Modifier 93: Synchronous telemedicine furnished through telephone or another real-time interactive
    audio-only system.

These are not new general modifiers for 2026, and payer requirements remain plan-specific. AM Med will
determine the appropriate modifier and place of service based on the payer and service.

Important RHC and FQHC change — October 1, 2026

For Medicare dates of service beginning October 1, 2026, RHCs and FQHCs must report the individual CPT or
HCPCS code describing an applicable distant-site telehealth service instead of reporting only G2025. The
appropriate revenue code must be reported with modifier 95 for qualifying audio-video services or modifier 93
for qualifying audio-only services.

WHAT PROVIDERS SHOULD DO: Clearly identify whether the encounter was audio-video or
audio-only and document the clinical service completely. AM Med will handle the claim-format
and billing changes.

Telemedicine services expanded for 2026

Medicare added several services to its telehealth list for 2026, including multiple-family group psychotherapy,
group behavioral counseling for obesity, an infectious-disease add-on service and certain auditory
osseointegrated sound-processor services. CPT also added several existing services—primarily behavioral
health services—to Appendix P for audio-video delivery and Appendix T for audio-only delivery. Inclusion does
not guarantee payment by every payer; AM Med will verify payer-specific coverage.

Dedicated telemedicine E/M codes

The CPT telemedicine E/M family 98000–98016 was introduced previously, effective January 1, 2025. It is not a
new late-2026 code family, and payer adoption varies. Practices should not automatically replace
office/outpatient E/M codes with 98000–98016. AM Med will apply the code set recognized by the patient’s
payer.

New remote monitoring codes effective in 2026

• 98979: RTM treatment-management services, first 10 minutes in a calendar month, including the
required real-time interactive communication.
• 98984: Respiratory-system RTM device supply for 2–15 days in a 30-day period.
• 98985: Musculoskeletal-system RTM device supply for 2–15 days in a 30-day period.

The descriptors for 98976 and 98977 were revised for 16–30 days. When RTM is furnished under a therapy plan
of care, applicable therapy modifiers and supervision rules may also apply.

Proposed 2027 modifiers — do not use yet

CMS has proposed transitioning G2211 to a new two-character HCPCS modifier that would increase the
associated E/M payment by 16%. CMS also proposed a separate modifier for qualifying ACO practitioners that
would increase the associated E/M payment by 32%. CMS currently refers to these as placeholder MOD1 and
MOD2. They are proposals—not active modifiers—and must not be submitted unless CMS finalizes the policy
and publishes the official modifier values.

FQHC & Dental FQHC Provider Alert

FQHC billing differs materially from ordinary professional billing. AM Med will manage the encounter, revenue
code, PPS, payer and claim requirements for participating clients. Providers should focus on documenting the
qualifying encounter and immediately communicating operational or clinical changes that affect enrollment,
scope or reimbursement.

Medicare FQHC payment for 2026

The 2026 Medicare FQHC PPS base payment rate is $207.72 before the applicable geographic adjustment, a
2.5% increase from 2025. Medicare generally pays the lesser of the FQHC’s actual charges or the adjusted
PPS rate for qualifying FQHC services furnished on the same day as a medically necessary FQHC visit. AM Med
will apply the appropriate PPS and claim rules.

What FQHC providers should document

• A medically necessary encounter with an eligible FQHC practitioner and the reason for the visit.
• The patient’s condition, relevant history and findings, assessment, treatment and follow-up plan.
• Whether services occurred in person, by audio-video telehealth or by audio-only telehealth.
• Time when a service is time-based and the identity and role of each participating practitioner or clinical
staff member.
• Separate medical, mental-health or dental encounters on the same day when payer rules may permit
more than one payment, with distinct medical necessity and documentation.
• Referrals, orders, care coordination and outside records supporting services furnished by the health
center.

FQHC telehealth — October 1, 2026

Beginning October 1, 2026, Medicare FQHCs must report the specific CPT or HCPCS code for an applicable
distant-site telehealth service instead of reporting only G2025. Modifier 95 identifies qualifying audio-video
services and modifier 93 identifies qualifying audio-only services. Providers should clearly document the
technology used; AM Med will handle claim configuration and submission.

Intensive Outpatient Program services

For 2026, Medicare’s FQHC IOP payment rate is $319.38 for three or fewer qualifying services per day and
$418.45 for four or more. Providers participating in an IOP should document the covered condition,
individualized treatment plan, services furnished, clinical staff involved, time or units when applicable, patient
participation and progress.

Dental FQHC — coverage and documentation

Dental FQHC coverage is highly payer- and state-specific. Medicaid programs and managed-care dental plans
may cover preventive, diagnostic, restorative, surgical and other services under different encounter and fee
schedule rules. Dental teams should document the tooth or oral structure, diagnosis, surfaces or quadrants
when relevant, clinical findings, imaging, procedure performed, materials, anesthesia, medical necessity,
treatment plan and follow-up.

MEDICARE DENTAL CAUTION: Original Medicare generally excludes routine dental care.
Coverage may exist when dental services are inextricably linked to the clinical success of
another covered Medicare service. Do not assume that providing dental care in an FQHC
makes it Medicare-covered.

When Medicare-linked dental services may qualify

CMS identifies limited circumstances in which medically necessary dental or oral examinations and treatment
may be covered because they are integral to another covered service. Examples include certain services
connected with organ or stem-cell transplantation, cardiac valve procedures, treatment of head and neck
cancer, chemotherapy or CAR-T therapy, high-dose antiresorptive therapy for cancer, and ESRD dialysis.
Coverage depends on the exact facts and current Medicare requirements.

Required medical-dental coordination

When dental coverage depends on being inextricably linked to a covered medical service, the record must
demonstrate coordination between the dentist and the medical practitioner. Providers should retain the
referral or exchanged clinical information, identify the covered medical service, explain why the dental service
is necessary for its clinical success and document the timing of the dental treatment. Without documented
coordination, Medicare may deny coverage.

FQHC operational changes — notify AM Med

Notify AM Med before adding or terminating medical, behavioral-health or dental practitioners; adding dental
services; changing scope of project; opening, closing or relocating a site; changing hours, ownership, tax
information or service lines; or changing an FQHC location identifier. These changes may affect HRSA scope,
Medicare and Medicaid enrollment, managed-care credentialing, provider directories and claim payment.

Major Healthcare Changes Ahead — AM Med Watch

Over the coming months, practices should expect continued movement toward electronic prior authorization,
tighter Medicaid eligibility verification, increased enrollment oversight, stronger interoperability, evolving
vaccine guidance and a gradual shift toward value- and outcome-based reimbursement.

Effective September 1 — Oscar Provider Portal Authorization Changes

As of September 1, 2026, all new Oscar prior-authorization requests must be submitted through Availity
Essentials™. Practices should make sure they are registered and properly set up on Availity Essentials now to
avoid delays in authorization and patient care.

WHAT THE PRACTICE SHOULD DO: Confirm that the appropriate staff have active Availity
Essentials access and promptly provide AM Med with any clinical records, orders or supporting
documentation required for the authorization. AM Med will manage the payer-facing
authorization process when included in the client’s contracted services.

Oscar Claims Submission Update — Taxonomy Codes Required

Oscar now requires taxonomy codes on all claims. Both the billing provider and rendering provider taxonomy
codes must be included when applicable. Missing or incorrect taxonomy information may delay claim
processing or cause a rejection or denial.

AM MED ACTION: AM Med will update applicable Oscar claim-submission settings to include
billing and rendering provider taxonomy codes. Practices should promptly confirm each
provider’s current specialty and taxonomy and notify AM Med before adding a provider or
changing a provider’s specialty, enrollment or service location.

1. Medicaid eligibility changes beginning in 2027

Some adult Medicaid populations may face more frequent eligibility checks and new requirements. Pediatric
practices may still see household coverage changes, new member IDs and plan changes. Front-office staff
should capture current insurance information and promptly send updates to AM Med.

2. Electronic prior authorization

Affected payers are moving toward required prior-authorization APIs in 2027. Providers should document
diagnosis, severity, prior treatment or failure, clinical findings and the reason the requested service is
medically necessary. AM Med will manage the payer-facing process where included in the client’s services.

3. 2027 Medicare physician payment

CMS proposed changes to 2027 physician payment, including conversion-factor adjustments. The rule was
not final as of this publication date. AM Med will monitor the final rule and assess client impact.

4. Possible G2211 redesign

CMS proposed replacing the current flat add-on approach with percentage-based E/M payment adjustments.
This remains a proposal. Providers should continue documenting the longitudinal nature of care; AM Med will
determine appropriate billing after final rules are issued.

5. Earlier automated coverage review

Payer review is shifting earlier in the care cycle. Strong documentation before a service—rather than after a
denial—will become increasingly important.

6. Pediatric vaccine guidance

AAP and federal vaccine guidance, payer coverage and VFC rules may evolve during fall 2026 and early 2027.
Providers should follow current clinical guidance and document counseling, administration, refusals and
deferrals; AM Med will monitor coding and reimbursement implications.

7. RPM and RTM policy changes

Medicare proposals may affect remote patient and therapeutic monitoring. Practices should avoid assuming
that today’s reimbursement will remain unchanged when developing future programs.

8. MIPS and interoperability

CMS continues moving toward electronic interoperability, quality measurement and value-based
reimbursement, including a longer-term transition toward MIPS Value Pathways.

9. Outcome-based chronic-care models

CMS initiatives increasingly connect technology-supported chronic-care management with measurable
outcomes. This direction may create new opportunities, but clinical workflows and documentation must
precede billing.

AM MED COMMITMENT: We will monitor final rules, payer bulletins, credentialing and
revalidation deadlines, coding and reimbursement changes, prior-authorization requirements
and other RCM developments. When practice action is required, AM Med will communicate
what is needed and assist with the process.

September Provider Action Plan

• Respond promptly to AM Med credentialing and contracting requests.
• Notify AM Med before adding or terminating providers or changing locations, ownership or
organizational information.
• Document diagnoses with the greatest supported clinical specificity.
• Clearly document additional problems addressed during preventive visits.
• Document vaccine counseling and preventive services completely.
• Document behavioral-health treatment plans, longitudinal care and clinically relevant SDOH factors.
• Provide requested records quickly when AM Med is handling an authorization, appeal, reconsideration
or payer review.
• Send a referral

What AM Med Solutions Handles for You

Depending on the client’s contracted services, AM Med Solutions manages credentialing; recredentialing;
payer enrollment; contracting and contract follow-up; coding review; claim preparation and submission; payer
follow-up; denial management; payment posting; accounts-receivable follow-up; payer-policy review;
reconsiderations; appeals; and related revenue-cycle functions.

BOTTOM LINE: We are here to help you succeed. Do you know of anyone who can use our
help?

Selected References

American Academy of Pediatrics — Coding for
Immunization Counseling in 2026
(publications.aap.org)
CMS — RHC/FQHC Billing of Distant-Site Telehealth
Services, MM14468 (cms.gov)
CMS — FQHC and IOP Payment Rates: CY 2026,
MM14309 (cms.gov)
Illinois HFS — IMPACT Provider Revalidation
Stakeholder Toolkit (hfs.illinois.gov)
Maryland Medicaid — MPRIME Transition
(health.maryland.gov)
Texas Medicaid — Provider Procedures Manual
(tmhp.com)

CMS — CY 2027 Medicare Physician Fee Schedule
Proposed Rule Fact Sheet (cms.gov)
CMS — Medicare Physician Fee Schedule Final Rule
Summary: CY 2026, MM14315 (cms.gov)
CMS — Medicare Dental Coverage for Health Care
Providers (cms.gov)
Illinois HFS — Managed Care Program Policies
(hfs.illinois.gov)
North Carolina Medicaid — Provider Bulletins
(medicaid.ncdhhs.gov)
Oklahoma Health Care Authority — Provider Global
Messages (oklahoma.gov)

CMS — Interoperability and Prior Authorization Final
Rule (cms.gov)
CMS — Therapy Code List: 2026 Annual Update,
MM14250 (cms.gov)
HRSA — Health Center Program Compliance Manual
and Scope of Project Policy Manual (hrsa.gov)
New York Medicaid Update — Provider Revalidation
(health.ny.gov)
South Carolina Medicaid — Provider Revalidation
(scdhhs.gov)